Return & Refund Policy
Introduction
At Variantech Global (“we,” “us,” or “our”), we strive to ensure our customers are satisfied with our cutting-edge products designed for modern homes and offices. This Return & Refund Policy outlines your rights and the process for returning products and requesting refunds. By making a purchase with us, you agree to the terms of this policy.
Eligibility for Returns
You may request a return if the following conditions are met:
The return is initiated within 7 days of receiving the product.
The product is unused, in its original condition, and includes all original packaging and accessories.
Proof of purchase (receipt or order confirmation) is provided.
Certain items, such as custom or made-to-order products, may not be eligible for return unless they arrive damaged or defective. Refer to the product listing for specific details.
Non-Returnable Items
The following items are not eligible for return:
Clearance or final sale items.
Products that have been used, altered, or damaged after delivery.
Perishable goods or consumables.
Return Process
To initiate a return, follow these steps:
Contact Us: Email or call [Insert Contact Phone Number] to request a return authorization. Provide your order details and reason for the return.
Prepare the Product: Pack the item securely in its original packaging, including all accessories, manuals, and documentation.
Ship the Item: Send the product to the return address provided by our team. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Inspection and Approval
Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria. You will be notified via email about the approval or rejection of your return. Approved returns will proceed to the refund process.
Refunds
Refunds are processed as follows:
Method of Refund: Refunds will be issued to the original payment method used at checkout. If this is not possible, store credit may be offered.
Processing Time: Refunds are typically processed within 10 – 15 business days after the return is approved. Depending on your payment provider, it may take additional time for the refund to reflect in your account.
Deductions: If applicable, original shipping charges and restocking fees may be deducted from the refund amount.
Damaged or Defective Products
If you receive a damaged or defective product:
Notify us within 7 days of delivery by emailing info@variantechglobal.com with your order details and photographs of the issue.
We will arrange for a replacement, repair, or refund at no additional cost to you.
Order Cancellations
You may cancel your order before it is processed for shipping. To request a cancellation, contact us at info@variantechglobal.com. Once an order has shipped, it cannot be canceled, and you must follow the return process outlined above.
Changes to Shipping Details
If you need to update your shipping address or other details after placing an order, please contact us as soon as possible at info@variantechglobal.com. Changes may not be possible if the order has already been processed or shipped.
Contact Us
For questions or assistance regarding returns and refunds, please contact us:
Variantech Global
Email: info@variantechglobal.com
Phone: +91 91065 00926
Address: Vapi
We value your business and are committed to ensuring your satisfaction with every purchase.